Information questions
Frequently Asked Questions
What payment methods do you accept?
We accept credit/debit cards, online banking, and e-wallets for secure and convenient payments.
Do you offer warranty on your products?
Yes, all products come with the manufacturer’s warranty. Details are available on each product page.
How long does delivery take?
Standard delivery usually takes 3–7 business days within Malaysia. Express shipping is also available.
Can I return or exchange a product?
Yes, we offer returns and exchanges within 7 days of delivery. Terms apply.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email or WhatsApp
INFINETEC SDN. BHD. (1643149-M)
Working Hour: 9:00 AM - 6:00 PM
INFINETEC SDN. BHD. (1643149-M)
Working Hour: 9:00 AM - 6:00 PM
Information about us